• Location:
    Grand Rapids, MI
  • Company:
    Dematic Corporation
  • Department:
    Software Engineering

A partner of Insight Global is looking for an IT Director of Infrastructure & Operations to join their growing IT Team. This position will report directly to the Senior VP of IT. This candidate will lead all aspects of the Infrastructure, Cloud, Engineering, Collaboration and Operations functions. The ideal candidate is going to have the opportunity to developing a strategy and roadmap for their area of responsibility. This role is very important to the organization and will lead the deployment of large-scale, global programs such as migration of Infrastructure and services to take the organization to the next level. They will oversee the data center and hosting operations as well as business continuity, disaster recovery plan and test execution. They will have a team of managers and team leads to help work towards the organizations common goals. They will have the opportunity to act as a liaison with IT business partners that are function and operational leaders to collaborate and develop an effective strategy.

Experience with cyber security and security operations

Agile and dev/ops experience
Bachelors degree in Computer Science, Engineering, Business, or a related field; preferred Masters degree in Business Administration (MBA), Information Technology

7+ years of infrastructure and operations experience, with a proven track record of success

5+ years experience managing large scale technology projects

Extensive cloud engineering and operations experience (Microsoft Azure preferred)

Strong experience with Microsoft O365 deployments and support, desktop services, and collaboration services

Experience managing telecom infrastructure and services including WAN, LAN, ISP, and call centers

Experience managing mobility services in both BYOD and company issued / managed device scenarios

Proven ability to manage large budgets and manage costs across a wide array of IT spend including desktop, hosting, cloud, mobile, telecom, and service desk

Excellent experience negotiating large contracts, establishing and managing service provider contracts

ITIL Foundations or more advanced level of ITIL certification

Ability to analyze and interpret critical path, draw conclusions, and prepare clear and concise analyses and recommendations.

  • Cloud
  • Microsoft
  • Agile
  • Azure
  • HTML

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